Privacy Policy

Last updated: January 30, 2025

FXUP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fxup.net and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Contact us through our website
  • Subscribe to our newsletter
  • Request a demo or trial

This information may include:

  • Name and contact details (email address, phone number)
  • Company name and job title
  • Account credentials
  • Payment information

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract: Processing necessary to perform our contract with you
  • Consent: Where you have given us explicit consent
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Legal obligation: Processing necessary to comply with the law

4. Information Sharing

We may share your information with:

  • Service providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
  • Business partners: With your consent, for joint marketing initiatives
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • To provide our services to you
  • To comply with legal obligations
  • To resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Data processing agreements with our service providers

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: 8 Creek Road, Brooklyn, NY 11207, United States